Our approach
Work directly with
the people doing the work.
We get close to your business, ask the awkward questions and help you turn good decisions into work that makes a difference.
A close working relationship.
Clear responsibility.
We listen and challenge.
You know your business. We bring a fresh perspective, experience of other markets and the willingness to question a brief when the problem sits elsewhere.
We make the decisions together.
We explain our recommendations and agree the priorities, scope and measures with you. You should understand what we are doing and why it matters.
We do the work.
Strategy, creative development and implementation stay connected. We contribute directly to the agreed work, alongside your team and specialists where needed.
We keep it moving.
You work with the same senior people throughout. We review progress, resolve the detail and adapt the plan as your business changes.
Our Commercial Growth Roadmap gives the work its structure: Understand, Challenge, Validate, Develop, Deliver and Evolve.
The people you’ll work with
Experienced. Involved.
Easy to get hold of.

James Cook
Business strategy & commercial leadership
James brings more than 25 years in brand, marketing and business development. His experience spans technical products, construction, software, healthcare and professional services.
Having built businesses as well as advised them, he understands the choices owners face. He works across strategy, creative development and practical delivery.
James on LinkedInLucy Whitehill
Business strategy & market leadership
Lucy brings more than two decades of creative and strategic leadership, including running brand and marketing businesses and a Deputy Director role in Creative Media at the University of Birmingham.
She works with leadership teams to clarify their direction and turn it into a programme people can deliver, keeping the commercial purpose in view.
Lucy on LinkedInExperience across sectors
Different markets.
A useful breadth of experience.
Selected client relationships and earlier projects from our careers. Follow the links to see the work and our contribution.
Engineering, manufacturing & infrastructure
Anopol, Excel / Mayflex, Elevate, ELEY
Earlier projects: AECOM, Brandenburg, Croft Architectural Fittings, Dalkia, Johnstone’s Paints, Profile 22, Severn Trent Utility Services.
Construction & property
Umberslade, Nationwide Fire Sprinklers, ECOPROCORK, OGLE
Earlier projects: Regenco.
Technology
infoboss, Drive Software Solutions, CSCM, Hapi / Personal Group
Earlier projects: Serco / ITNet.
Healthcare, care & funeral services
Earlier projects: Distinct Cremations, ERIC.
Exhibitions, hospitality & consumer brands
Priority Exhibitions, Cook + Associates, Figgo, Forever Living Products
Earlier projects: Coca-Cola Enterprises, M&B / O’Neill’s, NEC Group / The Ticket Factory, Spirit Group, Tourism South East.
Education & professional services
Earlier projects: Birmingham City University, Birmingham Metropolitan College, Eversheds, NCH / Women of Influence, No5, Shakespeare Putsman.
Automotive & transport
Earlier projects: Bentley Motors, Westfield Sports Cars, Birmingham International Airport.